Full System Recovery
Elonex ONE / ONE+ Recovery
Reinstalling your UMC back to
factory default settings
Please download the relevant restore image for your UMC from
the link on the right. The file is zipped so please extract
the file and copy it to your wrist vault. You can find
details of the
in the accompanying PDF.
Common queries and how to's about the
ONE / ONE+
Can i connect my ONE / ONE+ to my ISP email service.
Yes, the Elonex ONE / ONE+ comes with a built in email client that supports connections using POP3 and IMAP.
for step by step instructions on setting up the connection.
Why can't I connect to the internet?
To be honest if you are reading this page then you
have no problems connecting to the internet (!!) but if you
have a friend who has problems then please get them to call
our support number (0871 90 296 90).
The ONE has experienced some problems connecting to BT Home
Hub and Sky Broadband. There is a software update for this
so please phone us for more information.
Why can't I view some webpages properly?
The ONE cant view some parts of a webpage as
it does not have flash 9 (for example you cant view Youtube
videos). However sometimes you cant view this content because
Java or Flash are disabled in your settings.
To enable Java and Flash open the internet and
click the Settings button (the spanner and screwdriver icon
in the top right corner). Under Content Options change the
Java and flash options to Enabled, then press Apply. You
need to close your internet browser and then reopen it for
the changes to take effect.
I can't open Word documents on my ONEt.
The ONEt is compatible with Microsoft Office files
(not Office 2007) so you can make and save files one your
ONEt that can be opened in Word / Excel and vice versa. You
must save the files as a .doc
processor) or .xls
Why can't I view FLASH Content?
The ONE does not support Flash 9 which is the most
common Flash format on the internet. You will still be able
to use the majority of the internet so it shouldn't spoil
your enjoyment of the ONE.