Elonex eBook 511 Series Support
Support for your Elonex eBook

  • Contact Support
  • How to contact Elonex Support
  • Tel: 0871 222 3456

 



What is Adobe Digital Editions?
Digital Editions is a free eBook reader for your computer and its the best way to download, organise and transfer copyrighted eBooks you purchase.

Where do I download Adobe Digital Editions?
You can download Digital Editions for Free from here. Its the easiest and best way to download and protect any eBooks you buy. Click Install and follow the onscreen instructions.

I'm having trouble with Digital Editions.
Click here for Adobe support for Digital Editions.

Adobe ID
To use Digital Editions you need to have a FREE Adobe ID. Its quick to setup and gives you special benefits. Click here to sign up.

Authorising your computer and your eBook
During your Digital Edition installations you will have to enter your Adobe ID. To authorise your computer please click Library>Authorise Computer.

To authorise your eBook plug the USB cable into the USB port in your computer and your eBook. Your eBook will ask you to authorise the USB connection so press 'OK' on the keyboard or using the touchscreen if you have the 511tEB. Windows will automatically install the eBook as a plug and play device. Once installed Digital Editions will automatically recognise the eBook is attached and ask you to authorise it. Follow the onscreen instructions.

You eBook will now show up as a new Bookshelf in your digital editions Library.

NOTE: You can authorise up to 6 devices using your Adobe ID.

How to download an eBook?
Once you have successfully purchased your eBook on Waterstones.com you will be taken to the order confirmation page where you can download your eBook by clicking on the 'Download' icon. Your eBook will be automatically saved in your newly created 'My Digital Editions' folder located in 'My Documents'.

If a box appears on screen asking if you want to open the eBook or save it - select the 'Open' option. The eBook download will now begin and will be saved automatically on to your computer into the My Documents>My Digital Editions folder. A box will appear on screen called Device Setup Assistant if you have not yet authorised your Reader. Please now authorise your eBook Reader by clicking 'Authorise Device'.

Purchased eBooks can be found in the 'My Account' section of Waterstones.com. If you are unsuccessful in downloading your eBook, you have access to download the eBook a further two times (three times max). If after three attempts you are still unable to download an eBook, please contact Waterstones customer services here.


How do I transfer eBooks onto my eBook Reader using Adobe Digital Editions?
To transfer an eBook to your eBook reader find the eBook in Digital Editions in your Purchased Bookshelf, Borrowed Bookshelf or in All Items. Then simply drag the book's icon from the right window and drop it onto the eBook symbol in the Bookshelves list. The file will take a few seconds to transfer depending on its size. Thats it!

NOTE; You should transfer each eBook individually to the eBook and not multiple eBooks at the same time.

Reading eBooks.
To unplug your eBook from your computer you should always use the 'Safely remove Hardware and Eject Media' tool from the system tray at the bottom right of the screen. When you unplug your eBook it will open the main menu screen. Select option '2 Bookcase' then 'Digital Editions' to find your eBook collection.


For technical support please call 0871 222 3456 or eMail support@elonex.com